Build better AI you can trust.
Simple. Practical. Secure. Designed for the new way of working where AI is part of the team – and you stay in charge.
Boostware by IdeaTilt is made for MSPs by MSPs.
Boostware gives MSPs the power to make and sell simple, practical, secure AI solutions for clients.
Boostware lets you turn know-how into step-by-step workflows. Then automate those processes with AI – with security and human checkpoints in place. It’s AI automation you can trust, that keeps people in control.
AI is in high demand, but readiness and trust are lagging.
Businesses want the efficiency of AI, but worry about privacy breaches, wrong answers, or losing control. MSPs feel pressure to deliver AI solutions that are safe and reliable for their clients. That’s where Boostware comes in, delivering the tools and know-how to deliver AI and maintain client trust.
Practical automation with accountability built in.
Boostware bridges the gap by making AI adoption practical and secure. First, it helps document and standardize best practices. Then it lets you automate the routine parts with AI. Crucially, at every important step, an AI Manager (a real person) reviews the AI’s output. That means you get efficiency from AI without losing oversight or risking surprises. It’s AI you and your clients can trust.
You decide what AI can do, what it can see, and where humans must approve.
From idea → repeatable process → automated execution.
Boostware turns tribal knowledge into consistent workflows, then into automated tasks – all under your control.
Write workflows.
Boostware will structure it for you.
Standardize best practices.
Lay out clear steps, responsibilities, and hand-offs
Automate the routine with AI (safely).
Let AI handle the repetitive tasks like filing forms, drafting responses, answering common questions, all while a human remains the decision-maker at critical points.
Assign AI Managers (people) for QA.
Designate AI Managers to review AI outputs at defined checkpoints. They approve, correct, or escalate as needed, ensuring nothing goes out without human sign-off.
Maintain data privacy and control.
Keep your workflows and AI agents secure. With Boostware, your client’s data stays on infrastructure they and you trust (on-premises or private cloud), and you decide who or what can access it – no surprises.
How it works
Build it:
Start with plain language. For example, you want an agent that will manage customer service tickets: categorize, request details, route it to the right queue. Boostware will draft a structured workflow for you.
Improve it:
Refine the steps collaboratively. Boostware turns your description into an agent workflow that it can run over and over. Workflows run transparently, with clear step-by-step processes.
Automate with guardrails:
Let AI execute, with humans guarding the gates. You set which steps the AI should automate. At each checkpoint, an AI Manager (real human) reviews the AI’s work before it moves on. This way, AI carries the workload, but people keep the authority.
Deliver AI-powered outcomes for your clients – without losing control or sleep.
Boostware is built for MSP realities: repeatability, accountability, and client trust.
AI Consistency at Scale:
Standardize your AI delivery. Use Boostware to consistently create high-quality agents. With Boostware, you can create and implement across various customers, ensuring a repeatable process that just works.
Skills you have already:
AI is an extension of what you already know. Boostware works with the skills and knowledge that you already have. It does the heavy lifting of training the Ai, customizing for the business need and producing a working AI agent.
Built-in Trust & Accountability:
Human-in-the-Loop means safer AI. Unlike generic tools, Boostware has accountability by design – people review AI actions at critical points. This dramatically reduces the risk of incorrect or inappropriate outputs, so you maintain your trusted advisor role with every deliverable.
Security & Privacy First:
Your data, your rules. Boostware workflows are designed with privacy in mind. Client data stays within approved boundaries (often on your own servers), and AI never oversteps the permissions you set. This zero-trust approach builds confidence even with your most cautious customers.
Guidance Included:
Not just software, a partner. Boostware comes with training resources and templates to help you succeed. We don’t just hand you a tool and walk away – we offer expert support so you can quickly become proficient and even upskill your team into AI Managers.
New Revenue Opportunities + Efficiency Gains:
New Revenue Opportunities: Offer a new kind of service. With Boostware, you can launch AI services for your clients. Package and sell workflow automation and AI management as a monthly offering. It’s a direct way to generate new recurring revenue while strengthening your client relationships.
Efficiency Gains: Automate the busywork, focus on the high-value work. You can use Boostware to automate your MSP work. This frees your team from repetitive tasks. They can spend more time on AI builds, complex problems and client relationships, while routine work gets done faster.
AI that works for you and your budget
Whether you’re an MSP managing multiple clients, an SMB team, or an individual power user, we have options that scale with you. Contact us for a tailored quote – let’s find the right fit based on your team size and goals.